A fireside chat with Lisa Conway, InnVest

TORONTO — The hotel industry is facing challenges and InnVest is receiving a lot of information from experts. "It changes daily, and we are adapting in compressed time frames," Lisa Conway told a Schulich Executive Education Centre "fireside chat" on May 21.

DineSafe targets guest safety and confidence

TORONTO — To understand how to best navigate this unprecedented time and support restaurant and foodservice operators, the Ontario Restaurant Hotel and Motel Association (ORHMA) has been working closely with industry leaders, government agencies, technology experts, legal advisors, and key supply partners. Together, we have developed best practices to help guide your safe and successful reopening.

STR Canada results week of July 4, 2020

HENDERSONVILLE, Tenn. — STR data for 28 June through 4 July 2020 shows Canadian hotel performance up slightly...

Government support from COVID-19 to recovery

By Colleen Isherwood, Editor TORONTO — While the Canadian Hotel Investment Conference (CHIC) has...

Susie Grynol speaks out on COVID-19

Susie Grynol. As president and CEO of the Hotel Association of Canada, Susie Grynol is at the eye...

Stand in Unity — A letter from Reetu Gupta

TORONTO — Reetu Gupta, president and CEO of both Easton's Group of Hotels and The Gupta Group, shares some personal stories of how discrimination affected her father, herself and the origins of their companies.

Standard protocols essential during pandemic

NEW YORK — Most hotels don’t have a playbook for how to pause operations or recommission properties after a partial or temporary closure. An operating platform called Alice offers ways to bring order and standardization to hotel operations. And there's a free version to help hotels cope with COVID-19.

Restaurants Canada says 800,000 jobs lost since Mar. 1

Restaurants Canada estimates that 800,000 foodservice jobs have already been lost due to COVID-19 — about 28,000 just in Manitoba alone — and they might not return if current conditions continue.

Financial support, saving the summer among HAC priorities

OTTAWA — No one thought the pandemic would last this long, but now the hotel industry realizes that group business and mass conferences will not be taking place in the near future. "That makes leisure and tourist traffic really important this summer," HAC's Susie Grynol told CLN.

Canadians’ love of routine could save tourism

A national survey of Canadians recently authored by Hill+Knowlton Strategies says that commercial airlines and hotel chains should focus on an appeal to routine and not an aversion to risk. 
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