• PEOPLE from Feb. 7 to Feb. 20, 2018 Chef Andre Walker joins Sheraton Centre Hotel. CHI promotes Brian Kirkland. Accor's Sara Glenn joins HAC Board. Jeff Hyslop now at InnVest as SVP Asset Management. Robin Cumine is GM, River Cree Resort and Casino.

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  • PEOPLE: Jan. 24 to Feb. 6, 2018 Phil Cordell has a new role at Hilton. Dorothy Easton joins go2HR as policy analyst. David Gabri retires from Associated Hotels of the World; Josh Lesnick part of succession plan.

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  • Monique Rosszell, Ayda Chamcham head up new HVS Montreal office MONTREAL — HVS Canada has opened a Montreal office headed up by Monique Rosszell, and Ayda Chamcham, who joined the company recently. HVS has other Canadian offices in Toronto, Calgary and Vancouver.

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  • PEOPLE as of Jan. 23, 2018 Jens Moesker now Fairmont's regional VP Pacific Northwest and GM Fairmont Pacific Rim. Xavier Icardo now with MasterBUILT. Peter Parmar at PHI Hotel Group. Jordan McKay joins Green Key Global. Jeff Park and Todd Baril join Chelsea.

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  • Personal Brand Quiz: Find your Trust Equity Score In marketing terms, your company's Net Promoter Score indicates your customers' willingness to recommend your products and services. Bringing this concept closer to home, ever wondered how likely people are to recommend you personally?

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  • What's New in Hotel Loyalty Programs Hotels are wooing customers with a better guest experience, instant rewards, ease of use, points that never expire and partnerships with the OTAs.

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  • Canadian Hotel Market Report A province-by-province look at how the hotel industry is faring.

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  • Navigating Chinese hotel acquisition deals in Canada China’s growth story is historic in its speed and magnitude and is set to continue its record-breaking trajectory in the long term. This makes the understanding of Chinese-Canadian hotel deals crucial in today’s marketplace.

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  • PRODUCTS: Xeros adapts to any size machine Xeros, the laundry company that uses polymer beads, now provides members with ‘open source’ access to designs for a simple pedestal compatible with nearly any size or brand of commercial washer. 

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  • Eden Textile awarded Best Western linen contract in Canada PHOENIX — Eden Textile has been selected by Best Western as their supplier of the linen for Canada, including sheets and pillow cases.

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  • Canadian company wins Best Western bath amenities bid PHOENIX – Best Western Hotels & Resorts today announced a new partnership with one of the world’s largest manufacturers and distributers of hospitality bath amenities, Canada-based Hunter Amenities International.

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  • Housekeeping Vehicle Club Car’s Carryall 700 Housekeeping Vehicle carries two people and their gear. Features include an L-shaped van box with LED lights and locking doors designed to carry a full-size vacuum cleaner, brooms, mops and other supplies.

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more stories

  • AmEx GBT forecasts hotel growth in 2018

  • NEW YORK — American Express GBT’s 2018 Business Travel Forecast highlights Canada’s strengthening economy and the positive impact this will have on hoteliers and the travel industry in key markets.
  • Marriott welcomes skiers with fresh powder

  • CANADA — Canadian mountain slopes from coast to coast promise fresh powder and unforgettable memories for skiers and snowboarders alike from Mont Tremblant in Quebec or in British Columbia at Whistler Blackcomb.
  • Jim Bence: The View from Saskatchewan

  • REGINA — Saskatchewan Hoteliers are having a tough time, but the SHHA is fighting back, meeting with potential leaders of the Saskatchewan party, expanding membership, tackling immigration, and lobbying for members to sell marijuana.
  • It's Your SHIFT: time to end sexual harassment

  • TORONTO — Industry organizations ORHMA, THRC and OTEC launched a new free online training program for the hospitality industry, to help bring about change in the workplace on this timely and important issue.
  • Marketing Stratford's back garden

  • PERTH COUNTY, Ont. — So where do all the restaurants in Stratford, Ont., get their local meats and produce? It's in surrounding Perth County, which features century home B&Bs, Mennonite buggies and something called "yarn bombing."