• InterCon announces two appointments TORONTO — Melany Hugo joins IHG as regional sales and marketing director, and Anto Vrdoljak joins the franchise development team as business development manager, Canada.

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  • Sheraton Centre Toronto names new exec sous chef TORONTO — Sheraton Centre Toronto Hotel’s executive chef Paul Paboudjian announced on July 28 the appointment of Alex Shterenberg as executive sous chef.

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  • Michael Sneyd joins Rosseau Developments as COO MINETT, Ont. — Rosseau Developments recently named Michael Sneyd chief operating officer and announced on Aug. 2 that Rosseau Residences at JW Marriott Muskoka has retained McOuat Partnership as its marketing/advertising agency of record.

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  • Accor names Kevin Frid COO, North/Central America TORONTO — AccorHotels has named Kevin Frid chief operating officer for North and Central America, it was announced July 21.

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  • Profiting from purchasing programs Everyone is a buyer of goods, but many who take on the task in their hotels do not understand how to get the best out of supplier relationships and associated purchases.

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  • Suite Surrender Work or leisure travellers value a good night’s sleep and expect nothing less. Guests decide to return again (or not!) based on the quality of mattress and overall sleep experience.

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  • What is LGBT tourism? LGBT travellers choose destinations and business based on their openness to acceptance and respect; they don’t want to be treated differently from any other visitor. They also make decisions based on a safe environment.

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  • Catering to Gen Z The news is full of marketing to millennials, a.k.a. Gen Y. But what about the generation following them, including the smallest ones?

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  • GoBumpFree eases travel headaches for airline employees HALIFAX —GoBumpFree launched its website July 13 with the aim of enabling airline employees to take full advantage of their personal-travel benefits at zero risk.

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  • Zonetail launching mobile app featuring AAHOA’s 15,000 members TORONTO — Mobile technology company Zonetail Inc. and the Asian American Hotel Owners Association, Inc. (AAHOA) are launching a single, one-app platform, named Zonetail.

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  • Federal investment spurs HCN tablet business OTTAWA — The Hotel Communication Network (HCN) is making significant inroads into the U.S. hotel market with its in-room tablet guest information system, spurred by the federal government’s investment in the company.

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  • Heated Holding Cabinet The PHTT-1220-8 Clymate IQ Humidified Heated Holding Cabinet is a mid-sized unit that keeps set point values within a tight range throughout the day.

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more stories

  • Four Seasons Toronto opens champagne pop-up

  • TORONTO — Corby Spirit and Wine and Four Seasons Hotel Toronto are celebrating the 41st Toronto International Film Festival with the launch of a Perrier-Jouët garden oasis pop-up patio.
  • Choice redesigned loyalty program ranked second

  • ROCKVILLE, Md. — Choice Hotels International’s redesigned guest-loyalty program, Choice Privileges, landed at second place on the list of the 2016-2017 Best Hotel Rewards Programs by U.S. News & World Report, it was announced Aug. 24.
  • APA Group buys Coast Hotels for $210M

  • VANCOUVER — The Japanese hospitality firm APA Group is buying Vancouver-based Coast Hotels for $210 million from Okabe Co. Ltd., another Tokyo-based corporation, it was announced earlier this month.