• Douglas Ludwig named Red Lion EVP, CFO SPOKANE, Wash. — Red Lion Hotels Corporation (RLHC) has appointed Douglas L. Ludwig as its new executive vice-president, chief financial officer and treasurer, it was announced March 20.

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  • Associated Luxury Hotels names Josh Lesnick CEO ORLANDO, Fla. — Associated Luxury Hotels has named Josh Lesnick president and CEO, it was announced March 7.

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  • Jane Kingston named GM at Alt St. John's ST. JOHN’S, NL — Alt Hotel St. John’s has named Jane Kingston as its new general manager, it was announced March 7.

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  • Marriott names SVP, loyalty programs BETHESDA, Md. — David Flueck has been appointed senior vice-president, loyalty at Marriott International, it was announced Feb. 28.

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  • Pest Practices New equipment and technology, and improved procedures, are helping hoteliers combat pesky critters.

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  • 2016 saw record-setting transactions 2016 was a record year for hotel investment in Canada with total transaction volume approaching $4.0 billion.

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  • Are relationships thawing between OTAs and brands? For years, part of every brand conference message was a warning about the evils of online travel agencies (OTAs) and how their inordinately high commissions were sucking the profits out of hoteliers’ pockets.

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  • Customer service is dead! Customer service is dying a slow and painful death. In some cases, it stems from having lost sight of taking care of our customers in the wake of operating our day-to-day business (now there’s some irony for you).

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  • Housekeeping Vehicle Club Car’s Carryall 700 Housekeeping Vehicle carries two people and their gear. Features include an L-shaped van box with LED lights and locking doors designed to carry a full-size vacuum cleaner, brooms, mops and other supplies.

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  • Xeros Near Waterless Laundry System Using polymer cleaning technology, the Xeros SM35 35lb/16kg capacity washer reduces water consumption by up to 80 per cent, and reduces energy and detergent usage by up to 50 per cent.

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  • Freestanding Bathtub BainUltra’s new Essencia Design freestanding tub measures 72 inches x 36 inches x 24 inches, accommodating a single bather with room enough for an immersive soak.

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  • Height-Adjustable Lectern Featuring a solid lacquer-coated hardwood base and fabric-covered, customizable top, AmpliVox Patriot Lectern is height-adjustable and features a smooth, silent electric lift mechanism.

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  • Nobu plans hotel/condo in Toronto

  • TORONTO — Upscale Japanese-fusion restaurant chain Nobu is making its first foray into the Canadian market with a combination hotel/condo complex in Toronto, it was announced March 8.
  • Top five questions at AODA Road Shows

  • TORONTO — Fatima Finnegan of ORHMA has spent the past several weeks travelling around Ontario, helping hoteliers and restaurateurs understand the requirements of AODA accessibility legislation.
  • OHI releases its Top 30 under 30

  • TORONTO — Up and coming hoteliers were well-represented among the Ontario Hostelry Institute's Top 30 under 30. Here is a list of the finalists.
  • Emirates Salon Culinaire announces winners

  • DUBAI, UAE — This year’s edition of the Emirates Salon Culinaire (ESC) declared winners in a wide range of gastronomic categories at the competition held Feb. 26 to March 2, at the Dubai World Trade Centre.