• Centennial College names Michael Bertuzzi Tourism/ Hospitality professor TORONTO — Centennial College has named Michael Bertuzzi to the School of Hospitality, Tourism and Culinary Arts as its newest professor, it was announced Feb. 2.

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  • Westin Bayshore announces new GM VANCOUVER — The Westin Bayshore, Vancouver has named Martin L. Leclerc its new general manager, it was announced Feb. 9.

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  • Superior Lodging announces two appointments CALGARY — Superior Lodging Development TL Corp. announced on Feb. 6 the appointment of Kathrin Jin to the position of director of national sales for Travelodge Canada and announced on Jan. 31 the appointment of Simon Caspi as director of franchising and

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  • Carlson names Tejera CEO MINNEAPOLIS, MN — Carlson Hotels Inc. has appointed Federico González Tejera as CEO, effective Feb. 1, it was announced Jan. 26.

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  • Pest Practices New equipment and technology, and improved procedures, are helping hoteliers combat pesky critters.

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  • 2016 saw record-setting transactions 2016 was a record year for hotel investment in Canada with total transaction volume approaching $4.0 billion.

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  • Are relationships thawing between OTAs and brands? For years, part of every brand conference message was a warning about the evils of online travel agencies (OTAs) and how their inordinately high commissions were sucking the profits out of hoteliers’ pockets.

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  • Customer service is dead! Customer service is dying a slow and painful death. In some cases, it stems from having lost sight of taking care of our customers in the wake of operating our day-to-day business (now there’s some irony for you).

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  • Housekeeping Vehicle Club Car’s Carryall 700 Housekeeping Vehicle carries two people and their gear. Features include an L-shaped van box with LED lights and locking doors designed to carry a full-size vacuum cleaner, brooms, mops and other supplies.

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  • Xeros Near Waterless Laundry System Using polymer cleaning technology, the Xeros SM35 35lb/16kg capacity washer reduces water consumption by up to 80 per cent, and reduces energy and detergent usage by up to 50 per cent.

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  • Freestanding Bathtub BainUltra’s new Essencia Design freestanding tub measures 72 inches x 36 inches x 24 inches, accommodating a single bather with room enough for an immersive soak.

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  • Height-Adjustable Lectern Featuring a solid lacquer-coated hardwood base and fabric-covered, customizable top, AmpliVox Patriot Lectern is height-adjustable and features a smooth, silent electric lift mechanism.

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  • Hospitality NL Tourism Excellence Awards

  • GANDER, N.L. — Hospitality Newfoundland and Labrador hosted the annual Tourism Excellence Awards Gala on Thursday closing out its annual conference and trade show, held in Gander from February 21-23.
  • HAC announces 2017 board

  • OTTAWA — The Hotel Association of Canada (HAC) announced on Feb. 16 its 2017 board of directors.
  • Broadview Hotel & ERA Architects win Heritage Award

  • Ontario Heritage Trust presented Andrew Pruss, principal of ERA Architects, Les Mallins, president of Streetcar Developments and the project team responsible for the revitalization of The Broadview Hotel with the Lieutenant Governor’s Ontario Heritage A
  • Canadian industry reports positive results in Q4

  • HENDERSONVILLE, Tenn. — The Canadian hotel industry reported positive year-over-year results in the three key performance metrics during 2016, according to data from STR released last month.