• Hotel industry's Michael Jackson remembered TORONTO — "He was a man of intellect, poise and passion," said Dr. Steve Gupta of Michael Jackson, who passed away on March 28 at the age of 63 following a six-month battle with pancreatic cancer.

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  • THE WINNERS' CIRCLE from April 4-17, 2018 Alberta's Employer of Choice recipients announced. Château Moncton wins Choice Hotels Canada award following major renovation.

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  • Four Canadian teams compete at Young Hoteliers Summit LAUSANNE, Switzerland — Teams from Royal Roads, ITHQ, Ryerson and University of Guelph competed at the Young Hoteliers' Summit held last month. No overall winners, but participants benefited from the international experience.

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  • Hoteliers among OHI's Top 30 under 30 TORONTO — The Ontario Hostelry Institute (OHI) has released its annual Top-30-Under-30 list. Honourees were celebrated at a ceremony on March 28. Several hotel winners made the cut.

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  • Personal Brand Quiz: Find your Trust Equity Score In marketing terms, your company's Net Promoter Score indicates your customers' willingness to recommend your products and services. Bringing this concept closer to home, ever wondered how likely people are to recommend you personally?

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  • What's New in Hotel Loyalty Programs Hotels are wooing customers with a better guest experience, instant rewards, ease of use, points that never expire and partnerships with the OTAs.

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  • Canadian Hotel Market Report A province-by-province look at how the hotel industry is faring.

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  • Navigating Chinese hotel acquisition deals in Canada China’s growth story is historic in its speed and magnitude and is set to continue its record-breaking trajectory in the long term. This makes the understanding of Chinese-Canadian hotel deals crucial in today’s marketplace.

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  • PRODUCTS: Xeros adapts to any size machine Xeros, the laundry company that uses polymer beads, now provides members with ‘open source’ access to designs for a simple pedestal compatible with nearly any size or brand of commercial washer. 

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  • Eden Textile awarded Best Western linen contract in Canada PHOENIX — Eden Textile has been selected by Best Western as their supplier of the linen for Canada, including sheets and pillow cases.

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  • Canadian company wins Best Western bath amenities bid PHOENIX – Best Western Hotels & Resorts today announced a new partnership with one of the world’s largest manufacturers and distributers of hospitality bath amenities, Canada-based Hunter Amenities International.

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  • Housekeeping Vehicle Club Car’s Carryall 700 Housekeeping Vehicle carries two people and their gear. Features include an L-shaped van box with LED lights and locking doors designed to carry a full-size vacuum cleaner, brooms, mops and other supplies.

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more stories

  • Marijuana misconceptions and opportunities

  • TORONTO —If marijuana had been legalized in the '70s, the talk would have been about smoking joints. But today's marijuana scene is far more complex, and the discussion at next week's CHIC conference will be wide ranging!
  • OPENINGS SALES AND RENOS April 17, 2018

  • Colliers sells Edmonton focused-service hotel portfolio. Manga Hotels acquires the Hampton Inn & Suites Buffalo Airport. Hotel Equities to operate new Fairfield Toronto East. Alt Hotel Ottawa unveils new art collection.
  • Silver Chef: $500 million for Canadian hospitality businesses

  • VANCOUVER — Silver Chef, a leading dedicated hospitality funding partner, recently announced $500 million for Canadian hospitality businesses, to help them purchase the equipment they need to achieve their potential over the next five years.
  • First Best Western SureStay Hotel in Canada

  • CHILLIWACK, B.C. — The SureStay Hotel by Best Western Chilliwack, the first SureStay Hotel property in Canada, has been renovated and is now open for business under its new flag.
  • IHG Canada welcomes Mexican travellers

  • MISSISSAUGA — Last month, the InterContinental Hotels Group (IHG) Canada hosted seven priority Mexican journalists on a four-day press trip to the cities of Toronto and Niagara Falls, Ontario.
  • Canadian markets awesome, except St. John's

  • TORONTO — Brian Stanford, senior managing director at CBRE Hotels, described the Canadian hotel market as “awesome.” The only place that shows negative growth is St. John’s, N.L.