Repurposing hospitality spaces during COVID-19

CANADA — The Vancouver Convention Centre will be used as a hospital; Quebec and Ontario governments are working toward use of hotels as hospitals; and the Canadian Navy is seeking a Halifax hotel to house troops.

Essential services boost Canalta/Ramada properties

DRUMHELLER, Alta. — Essential services such as railway and road construction, a power plant retrofit, mining projects, pipelines and plant maintenance have helped some of Canalta Hotels' properties weather the COVID-19 crisis. At the peak, the company had shut down 16 hotels out of 43, or about 40 per cent of its portfolio, but expects to have all of its hotels open in the next few weeks.

Choice Canada has 85 per cent of hotels open

TORONTO — Choice Hotels Canada currently has around 85 per cent of hotels open out of over 330 properties, reports Brian Leon, president. "We have a number of hotels serving as lodging for front line health care workers and others impacted by the crisis. In a few cases, hotels are being used as hospital overflow."

Rapid Response program for Tourism Workers

TORONTO — The disruption to the global economy from COVID-19 is unprecedented and rapidly evolving with its impact on the Canadian labour market likely to be widespread, long-lasting, and unpredictable. The Future Skills Centre (FSC) and OTEC recently announced a rapid response project for the hundreds of thousands tourism and hospitality workers who have lost their jobs because of the COVID-19 crisis.

Hotel operations and valuations: A COVID-19 case study

CALGARY — Industry stakeholders are justifiably concerned about hotel operations and hotel valuations in light of COVID-19. JT Dhoot and Tim TIndle provide an abbreviated case study to show how operations and valuation of a hypothetical 100-room branded limited-service suburban hotel would be affected. 

Ingrid Jarrett reports from BCHA

Canadian Lodging News interviewed Ingrid Jarrett, president and CEO of the British Columbia Hotel Association about the COVID-19 pandemic. "Not one area in British Columbia has been left unscathed by Covid-19," she told CLN. "Our city centres are empty – our rural highways are empty – and hotels around the province are open to support the supply chain, essential workers and returning Canadians to ensure isolation is available.

David Kong: Liquidity, communication, optimism

PHOENIX, Ariz. — Developing a plan with clear priorities and objectives was the first thing BWHR did...

HAC launches AHLA’s Safe Stay in Canada

OTTAWA, Ont. — HAC has launched Safe Stay here in Canada, partnering with the American Hotel & Lodging Association to provide a North American best practice approach. The enhanced safety protocols elevate existing standards to prepare hotels for the new COVID-19 reality.

Social distancing a chance to rethink service delivery

Once hotels start to resume operations, they may want to rethink service delivery, notes Peter Mitham. This could mean leveraging technology to limit face-to-face interactions with guests, or reducing seat counts in breakfast areas, lounges and restaurants to prevent the potential for disease to spread.  

Industry unites to fight human trafficking

TORONTO – Accor's seminar on Human Trafficking, held Jan. 16 at the Fairmont Royal York Hotel, emphasized the vital role hotels have to play in curbing this problem. After all, hotels are often where it all takes place.
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