More authenticity will be part of COVID legacy

PHOENIX — As a Canadian who now lives in the U.S., Dorothy Dowling, senior vice-president and chief marketing officer for Best Western, has noticed differences between how Americans and Canadians have approached the pandemic. She believes that COVID has led to more authentic messaging.

THE WINNERS’ CIRCLE update Nov. 24, 2020

Colleen Kendall wins Choice Leader of the Year at APEX awards. Readers Choice hotel winners. Philip Mondor wins Ryerson HTM award. First Bill Pallett Memorial Award. Fogo Island Inn Shed an architectural winner. Hilton recognized for sustainability. Inn at Laurel Point is B.C.'s first carbon neutral hotel.

PEOPLE Update as of Nov. 24, 2020

Changes at BUM Commercial Furniture. Lesley Brown new president of CAPS. Michelle Dias adds position at Seneca College. Husband and wife team join Tofino Resort + Marina's 1909 Kitchen.

PEOPLE update as of November 10, 2020

Donna Fahey and Rhonda Holland promoted at Microtel. David Goldstein joins Travel Alberta as CEO. Canadian Bill Rheaume named president of Skål International executive board. HNL welcomes new chair.

Accor’s McCrory: From laundry to boardroom

TORONTO — It’s a little-known fact that Accor’s Heather McCrory got a degree in floral design long before she entered the hotel industry. McCrory told her story and provided delegates to the WITHorg Virtual Summit with 11 secrets for success.

PEOPLE update as of Oct. 27, 2020

Fanny Ryner and Valérie Marchand form VOILA. TORLYS welcomes product management director. Michael Willingham obituary.

PEOPLE update as of Oct. 13, 2020

Sabrina Bhangoo now AVP at Manulife.  Ryan McRae joins Hotel Equities. Pierre Gauvin promoted to Colliers in N.B. IHG’s new SVP Analytics and Insights. Accor has new South American CEO.

New chair and 3 regional chapters for ORHMA

MISSISSAUGA, Ont. — The Ontario Restaurant Hotel & Motel Association (ORHMA) has appointed Jesse Hamilton, general manager of Deerhurst Resort located in the town of...

PROFILE: Mathieu Mault, founder of Activar

OTTAWA — Mathieu Mault is something of a world expert on hotels since he and his wife took a sabbatical in 2011/12, visiting more than 30 countries and 130 cities, staying in hotels for a year. He has used this expertise to found Activar, which currently manages Casselman Microtel and is preparing to open Lac Mégantic Microtel later this fall.

Sparrow, Scheer and team to lead CBRE Hotels

TORONTO — CBRE Canada is pleased to announce that Mark Sparrow and Luke Scheer have rejoined CBRE to lead an enhanced hotel investment practice. The team will spearhead a new initiative that coordinates opportunities with seniors housing, healthcare and student accommodations.