In their November 2018
newsletter, the BC Hotel Association announced that it was undergoing a
significant organizational restructuring as part of their new Strategic Plan,
developed in consultation with the BCHA Board of Directors.
This plan laid the
foundation for a more effective and impactful organizational structure for
their members with greater member-focused capacity and a revitalized approach
to engagement and government relations.
The beginning stages of implementation
were completed at the start of the New Year as the BCHA welcomed two new staff
members to the team: Terry Duzenberry, manager member engagement and Agata
Kosinski, manager government relations.
These two positions complete
the new organizational structure alongside James Chase, president and CEO and
Stacey Sellars, director communications. The full BCHA team have hit the ground
running since the start of 2019, and they are excited to share the results of
their efforts across the year, with their first goalpost being the upcoming BC
Hospitality Summit in Kelowna, April 8-9th, in partnership with ABLE BC.
Agata Kosinski, manager government relations
to joining BCHA, Agata served as an assistant to regional committees at Metro
Vancouver Regional District. She earned a bachelor’s degree in Political
Science from Simon Fraser University, and a master’s degree in International
Relations from Bristol University, in England.
Terry Duzenberry, manager member engagement
is a hospitality management professional with over 20 years of sales, marketing
and operations experience. Born and raised in Powell River, B.C., she studied
Hotel and Hospitality Management in Krems, Austria. She most recently and for
the past 14 years, owned and operated a consulting business and has worked for
independent properties as well as larger chains such as Marriott Hotels and
Resorts in both Germany and Canada, and Canadian Pacific Hotels.
James Chase, president & CEO:
has more than 30 years of experience in the hotel and tourism industry. Born
and raised in Niagara Falls, Ont., James attended McMaster University,
graduating with a Bachelor of Commerce in 1982. Beginning his career in the
hospitality industry with Delta Hotels and Resorts, James eventually found
himself working in Whistler, BC. Continuing his work with hotels, James joined
the BC Hotel Association in 1991 and in his 28 years with the BCHA, he has
tackled files ranging from affordable housing, the development and
implementation of the municipal regional district tax used to support
destination marketing efforts, to international solutions for the growing
labour shortage among many other areas of industry focus.
Stacey Sellars, director communications:
joined the BCHA in April, 2016. Born and raised in the Yukon, Stacey moved to
Calgary for her undergrad and then settled into Vancouver following her Master
of Publishing coursework with SFU. With a background in publishing and digital
media, Stacey previously worked with the National Film Board of Canada’s
Digital Studio as their production coordinator, and as the publishing intern
for TheTyee.ca and Appetite by Random House.