Canadians are winners at Best Western Convention

PHOENIX, Ariz. — Canadian awards at the Best Western Convention included two Champion Design award winners, four M.K. Guertin Awards winner, Heroic Hospitality awards in Maintenance and F&B and more.

PHOENIX, Ariz. — Canadian awards at the Best Western Convention included two Champion Design award winners, four M.K. Guertin award winners, Heroic Hospitality awards in Maintenance and F&B, nine champion Customer Care awards, two Champion Green awards and two Champion RevPAR awards.

Canada won two of the four Champion Design awards. Best Western Hotel Levesque of Riviere-Du-Loup, Que., won in the Best Western Plus category.

Best Western Premier Hotel Aristocrate of Quebec, Que., won in the Best Renovation category.

The Champion Design award judges were an independent third party of designers, architects and experts who looked at photos showing the design and overall change in the buildings with a particular focus on lobbies, guestrooms and exteriors. They looked for exceptional design and aesthetics.

The M.K. Guertin award showcases top properties that exemplify the best performance across areas such as quality assurance, customer service, guest satisfaction and commitment to the brand. Canadian winners included:

— Best Western Mountainview Inn & Suites, Sundre, Alta.

— Best Western Plus Chemainus Inn, Chemainus, B.C.

— Best Western Plus Liverpool Hotel & Conference Centre, Liverpool, N.S.

— Best Western Parkway Inn & Conference Centre, Cornwall, Ont.

Grant Jefferson

Grant Jefferson

Heroic Hospitality Stars awards are given to individuals to recognize superior customer service and professionalism. Canadian winners included:

— Maintenance Category: Grant Jefferson, Best Western Plus Bridgewater Hotel & Convention Centre, Bridgewater, N.S.

— Food & Beverage Category: Carol Borowic, Best Western Denham Inn & Suites, Leduc, Alta.

Champion Customer Care award winners included:

— Best Western Plus Mountainview Inn & Suites, Sundre, Alta.

— Best Western Plus Chemainus Inn, Chemainus, B.C.

— Best Western Sicamous Inn, Sicamous, B.C.

— Best Western Plus Parkway Inn & Conference Centre, Cornwall, Ont.

— Best Western Plus Rose City Suites, Welland, Ont.

— Best Western Plus Woodstock Inn & Suites, Woodstock, Ont.

— Best Western Plus Bridgewater Hotel & Convention Centre, Bridgewater, N.S.

— Best Western Premier Hotel Aristocrate, Quebec, Que.

— Best Western Plus Hotel Levesque, Riviere-du-Loup, Que.

Champion Green award winners include:

— Best Western Plus NorWester Hotel & Conference Centre, Thunder Bay, Ont.

— Best Western Plus Hotel Levesque, Riviere-du-Loup, Que.

Champion RevPAR awards recognize the hotel in each district that has shown the most improvement in RevPAR. These include:

— Best Western Plus Chemainus Inn, Chemainus, B.C.

— Best Western Plus Woodstock Inn & Suites, Woodstock, Ont.

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