Choice Hotels Canada hands out annual APEX awards

TORONTO—As part of its annual franchisee conference, Choice Hotels
Canada honoured 25 properties on Oct. 16 for achievements in property and
service excellence.

APEX (Awards for Property Excellence) recognize hotels based on
service and performance rankings. Award categories included the Highest and
Most Improved Guest Satisfaction, Most Improved Room Condition, Greatest RevPAR
(Revenue per Available Room) Growth, Highest Choice Privileges Elite Recognition,
Highest Choice Privileges Enroller Rate and Rookie of the Year. Seven national
winners were selected from the 25 regional winners.

“These seven properties have demonstrated impressive leadership
and have certainly earned the recognition they've received,” said Tim Oldfield,
managing director, Choice Hotels Canada. “These hotels work hard to deliver
exceptional guest experiences every day and we're extremely proud of their
successes.”

From left: Tim Oldfield, Emma Yi, Jill Power, Alvin Noel and Hammond Joshi.

From left: Tim Oldfield, Emma Yi, Jill Power, Alvin Noel and Hammond Joshi.

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2013 national winners include:

  • Chateau Saint John Hotel & Suites, an Ascend Collection hotel,
    Saint John, New Brunswick: Highest Guest Satisfaction
  • Econo Lodge, Brossard, Quebec: Most Improved Guest Satisfaction
  • Econo Lodge Inn & Suites, Moncton, New Brunswick: Most
    Improved Room Condition
  • Quality Inn & Suites, Quesnel, British Columbia: Greatest
    RevPAR Growth
  • Comfort Inn & Suites, Salmon Arm, British Columbia:Highest
    Choice Privileges Elite Recognition
  • Comfort Inn Toronto Airport, Mississauga, Ontario: Highest Choice
    Privileges Enroller Rate
  • Quality Inn, Winkler, Manitoba: Rookie of the Year

Quality Inn & Suites Bayer’s Lake signed up the one millionth Choice Privileges member. From left: Mark Pearce (senior vice president, international, Choice Hotels International), Shelly Dean (general manager), Dion Kelderman (director of operations), Kate Brett (sales manager) and Tim Oldfield.

Quality Inn & Suites Bayer’s Lake signed up the one millionth Choice Privileges member. From left: Mark Pearce (senior vice president, international, Choice Hotels International), Shelly Dean (general manager), Dion Kelderman (director of operations), Kate Brett (sales manager) and Tim Oldfield.

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