THORNHILL, ON — It was announced on Jan. 16 that 36 hotels and 33 restaurants in southern Ontario have earned the CAA/AAA Four or Five Diamond Award rating during the past 12 months for spots on the 2015 lists.
Among these, three hotels and one restaurant received these ratings for the first time.
New Five Diamond Hotel: Shangri-La Hotel – Toronto; New Four Diamond Hotels: The Bruce Hotel – Stratford, Ont.; Ontario Delta Waterloo – Waterloo, Ont.
New Four Diamond Restaurant: The Restaurant at the Bruce – Stratford, Ont.
“Four and Five Diamond hotels and restaurants provide guests with a personalized experience and attentive service in comfortable, high-quality surroundings,” said Kelly Smith, vice-president sales and distribution, CAA South Central Ontario.
Among the new additions to the list, the Shangri-La Hotel in Toronto, features guestroom drapes, bedside lighting and air-conditioning systems electronically controlled by guests. In-room iPads are available to offer room service, call housekeeping or contact the 24-hour concierge.
Hotels rated Four or Five Diamond are stylish and refined with upscale physical attributes. Guests receive personalized attention from experienced staff in a luxurious setting. Meanwhile, restaurants at the Four or Five Diamond level offer a distinctive fine dining experience with creative chefs, imaginative menus and top-quality ingredients.
The CAA/AAA rating is the only system that covers the U.S., Canada, Mexico and the Caribbean.