VANCOUVER — SilverBirch Hotels & Resorts announced on Feb. 11 that nine of its hotels have received the Award of Excellence for Booking.com guest reviews for 2015, recognizing them for achieving high guest review scores.
They recognized SilverBirch hotels include Residence Inn by Marriott Vancouver Downtown; Radisson Hotel Edmonton South; DoubleTree by Hilton West Edmonton; Home2 Suites by Hilton West Edmonton; Radisson Hotel Saskatoon; DoubleTree by Hilton Hotel and Conference Centre Regina; TownePlace Suites by Marriott Mississauga – Airport Corporate Centre; Fairfield Inn & Suites by Marriott St. John's Newfoundland; Hampton Inn by Hilton Halifax-Downtown.
“This award is a wonderful achievement for our hotels because it demonstrates that we are succeeding in delivering extraordinary guest experiences,” says Steve Giblin, president and CEO of SilverBirch Hotels & Resorts, in a release. “We thank our guests for recognizing our hotel teams across Canada for their hard work and our exceptional guest service.”
The annual Award of Excellence honours hotels for hospitality excellence as measured by their overall guest review score. Hotels recognized must have an average review score of 8 or higher out of 10 as displayed on Booking.com by Dec. 31, 2015.