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ATLANTA — InterContinental Hotels Group (IHG) has appointed Jolyon Bulley to the position of Americas Chief Operating Officer. He will be responsible for leading the operations for IHG’s portfolio of more than 3,600 hotels, as well as further strengthening IHG’s existing franchisee relationships and developing new ones. He also will serve on the Americas Regional Executive Committee and be based at IHG’s regional headquarters in Atlanta, Georgia.
Bulley has over 30 years in the hospitality industry, and first started at IHG in his native Australia in 2001. Most recently, he served as IHG’s chief operating officer for its Greater China region. During his tenure, he was integral to the development of the company’s new HUALUXE Hotels and Resorts brand, the industry’s first-ever international, luxury hotel brand created specifically to meet the needs and tastes of the Chinese consumer. Prior to his position in Greater China, Bulley worked in senior roles across IHG’s Asia, Middle East and Africa (AMEA) region, including in operations, brand strategy and performance for luxury resorts and multi-brand sales and marketing.
Kirk Kinsell, president, the Americas, IHG said, “(Bulley) is a proven operations leader and through his focus on performance and planning has transformed brand delivery, owner relations and food and beverage operations in his previous roles.”
Bulley began his career in 1980 as a hotel front office clerk in Melbourne, Australia. He went on to hold various management positions at hotels and resorts in Australia, New Zealand, Malaysia, and Thailand before moving to corporate hospitality. He earned a degree in Tourism and Hospitality from Melbourne’s William Angliss Institute.