>FRHI, the parent company of luxury and upper upscale hotel brands Fairmont Hotels & Resorts, Raffles Hotels & Resorts and Swissotel Hotels & Resorts, has announced several appointments to its senior leadership team. The management changes, which include executive appointments and newly created roles in the areas of operations, sales and marketing and human resources, are also aligned with the company’s move to a new divisional structure.
Jennifer Fox has been promoted to president, International, while also maintaining her position as president, Fairmont Brand. In this newly created role, Fox will relocate to Zurich and lead hotel operations for FRHI’s International division, which includes the sub regions of Europe, Middle East, Africa & India and Asia Pacific. With the company projecting 50 per cent growth over the next five years, much of it internationally, Fox will also oversee the company’s Hotel Openings & Integration team.
Kevin Frid has been promoted to president, Americas. In this newly created role, Frid will be based in Toronto and will oversee hotel operations for FRHI in the Americas, the company’s single largest region, with more than 45 hotels under management. Prior to his appointment, Frid served as the company’s executive vice president, operations, Americas and Europe.
There were also some changes to the brand management team.
Peter French continues in his role as president, Raffles Brand. In addition to his positioning and strategy functions, French will retain operations responsibility for Raffles’ luxury portfolio of hotels and resorts, an esteemed brand with a celebrated past and dramatic growth pipeline.
Meinhard Huck continues in his role as president, Swissotel Brand. Huck will continue to guide and provide ongoing direction to the Swissotel Hotels & Resorts collection, an award-winning and distinctive portfolio of deluxe hotels renowned for their fresh and contemporary design.
FRHI also created new positions in the company’s corporate centre.
Jeff Senior has been promoted to executive vice president and chief marketing officer. In this newly created role, Senior will be responsible for all FRHI sales and marketing activity. Most recently, Senior was FRHI’s executive vice president, marketing and sales.
Michelle Crosby joined the company earlier this year and has been named executive vice president and chief human resources officer. Based in Toronto, Crosby brings over 25 years of experience in human resources consulting and corporate HR leadership to the position.
Fortis Properties Corporation recently announced the appointment of William (Bill) Brown as general manager with the Delta St. John’s Hotel and Convention Centre. Brown has over 30 years experience in the hospitality industry, having managed properties under several different brands in various cities across Canada. Prior to his recent appointment, he was the general manager of the Four Points by Sheraton in Halifax, another Fortis Properties hotel.
Karen J. Gosse is the new chief financial officer for Fortis Properties Corp. She was previously manager of finance with Fortis Inc., its parent company.
Deerhurst, a Skyline Resort has promoted Sandi Goodman to account director, corporate sales. Goodman joins the iconic Muskoka resort following a summer filled with announcements from the property, including newly renovated lakeside accommodations and revamped restaurant offerings. Prior to joining Skyline Hotels & Resorts, she spent 18 years at Delta Hotels and Resorts in the role of national account director. At Delta, Goodman was responsible for developing association, corporate and third party group business. Before joining Delta she worked for Four Seasons as well as independent hotels in both sales and food and beverage.
Kathleen (Katie) Taylor has become the first woman to head a major bank, with her appointment as chair of RBC in late August, replacing outgoing chair David O’Brien. Taylor previously spent approximately two decades with Four Seasons, starting in a legal role and working her way up to the position of CEO, which she held for three years. ending in Feb. 2013.
MARKET by Jean-Georges at Vancouver’s Shangri-La hotel has announced changes to its team. Montgomery Lau, former senior sous chef at MARKET, has been promoted to chef de cuisine, and David Auer, former general manager at Le Gavroche, has been named MARKET’s new restaurant manager.
Lau’s first culinary job was at French restaurant L’Emotion. Lau joined the opening team for the MARKET by Jean-Georges after completing his apprenticeship. While preparing for the Winter Olympics of 2010, Lau was recruited for the opening of the new Westin Wall Centre at the Vancouver Airport and in 2011, Lau was chosen to represent BC and contend for the title of ‘Canada’s Chef of the Year’ at the National Chefs’ Conference. Lau returned to MARKET as senior sous chef in 2012.
Auer has taken the helm as restaurant manager, bringing with him a depth of industry experience and education. After graduating from the Gastronomic Catering Business School in Vienna, Auer worked at top restaurants in Austria and Switzerland. He followed his future wife to a job in Vancouver as GM at the Divino Wine Bar and later moved to Uva Winebar & Cibo Trattoria.
Rob Latter is now corporate vice president, Away From Home (AFH) division and strategic planning for Kruger Products L.P. In his new role, Latter is responsible for maintaining the company’s dominance in the Canadian marketplace as well as strategically growing its presence in the U.S. Latter first joined Kruger Inc. in 1997 as sales manager for the Kruger Packaging Division. Over the next number of years, he proved invaluable to the company and in 2001, Latter assumed the role of vice president, AFH Division, where he drove his team to bolster its market dominance in Canada. He remained in this role before returning to the packaging business as vice president in 2007.