FCS Computer Systems (FCS) has named Roger Crellin executive director, with responsibilities focusing on North America and Europe, the Middle East and Africa. Crellin’s experience includes serving as chief operating officer for Cologne-based Acentic gmbH, a designer and manufacturer of IP television components and multimedia services, and serving as general manager at Fujifilm Retail Australasia.
Former Coast Hotels & Resorts president Graeme Barrit has been named chief executive officer of hospitality technology provider Itesso. Barrit’s primary responsibilities will include helping Itesso bolster its advanced technology offerings worldwide and transition from a software solutions provider to a service company with industry leading SaaS (Software as a Service) offerings. Prior to joining Itesso, his 30-year career included positions as regional director of sales and marketing for Fairmont Hotels and Resorts and director of sales for Commonwealth Holiday Inns. He has also served as a co-chair for the Canadian Tourism Human Resource Council.
Hotel operator Concord Hospitality Enterprises has announced the promotion of Kevin McAteer to senior vice president, marketing and sales, responsible for direct sales, e-commerce and revenue management for the company’s 90 owned and managed hotels in Canada and the U.S. McAteer joined Concord in 2003 and was promoted to VP, sales and marketing in 2005. Earlier in his career, he held leadership positions with Marriott International, including area GM for Courtyard and certified regional sales trainer for Residence Inn.
Cody Milch has been promoted to vice president, OPL sales and PLUS, at Laundrylux. He will now lead all OPL business throughout North America for Electrolux and Wascomat products as well as PLUS. Last year, Milch joined Laundrylux as PLUS product manager and has made great strides in generating business and developing the PLUS service and technology.
Working with Electrolux Professional, Milch and his team will develop relationships with architects, consultants and others to specify the company’s products into projects.
MasterBUILT Hotels Ltd. has announced the appointment of Donna Fahey as director of sales and marketing; Carrie Larose as manager, hotel openings and Scott Provan as project coordinator, MasterBUILT Hotels construction division.
Prior to her appointment, Fahey worked at Bellstar Hotels & Resorts and most recently held the role of director of sales and marketing at the Delta Bow Valley, in Calgary.
Larose’s previous roles with Helms Briscoe and Calgary’s Blackfoot Inn contribute to her successful track record in sales, marketing and operations. She will be responsible for the pre-opening of the Microtel Inn & Suites by Wyndham properties that are under development with MasterBUILT.
A 21-year veteran with Jayman MasterBUILT, Provan has moved through the Jayman organization in a variety of roles and responsibilities, from production designer in 1993 to corporate estimating in 2002, followed by positions as regional estimator, pricing estimator and senior estimator. He will report to David Bengert, vice president, construction.
Starwood Hotels & Resorts Worldwide, Inc. has promoted three veteran employees within the Americas region.
Colleen Keating has been named to the newly created position of senior vice president, franchise operations and compliance, and Lynne Dougherty will assume the new role of senior vice president, owner services and franchise administration. In addition, Vera Manoukian has been promoted to senior vice president, operations for the North Region, which includes all of the full-service hotels in Eastern Canada from Ontario to Newfoundland. All three executives will report to Bob Hermany, chief of North American and global initiatives for Starwood.