THE WINNERS' CIRCLE

Best Western Award winners, Travelodge hoteliers honoured, Robin Cumine gets Alto Ambassador award and Fantasyland Hotel wins Best Marketing Award.

Best Western Awards Convention 2017 — Canadian winners

Best Western Williams Lake was mentioned by Terry BIchsel, Best Western chair in his opening remarks, for their bravery and compassion during the Williams Lake wildfires.

Best Western Williams Lake was mentioned by Terry BIchsel, Best Western chair in his opening remarks, for their bravery and compassion during the Williams Lake wildfires.

Best Western
has an awards category devoted to Heroic Hospitality. The Best Western Sawridge
in Fort McMurray was one of the winners this year. 

And in his opening address,
chairman Terry Bichsel talked about Satwant Salaria, and her son Ush, and
husband Raj of Best Western Williams Lake, in B.C., for their bravery and
compassion helping firefighters in the community during the wildfires; housing
and feeding them in her closed hotel. “She put it all on the line to help
and support others. They have all made a difference in their communities,”
he said.

The M.K. Guertin Award honors Best Western
hotels that demonstrate exemplary performance in key service areas that are
important to the company’s customers and to the Best Western brand.  The five Canadian winners include:

Best Western Drayton
Valley All Suites, Drayton Valley, Alta.

Best Western Plus
Sawridge Suites, Fort McMurray, Alta.

Best Western Sicamous
Inn, Sicamous, B.C.

Best Western Plus Liverpool
Hotel & Conference Centre, Liverpool, N.S.

Best Western Plus
Walkerton Hotel & Conference Centre, Walkerton, Ont.

Best Western Plus
Sawridge Suites also won the Champion
Design Award and Heroic Hospitality
Award.

Best Western Plus City Centre Inn – Edmonton, Alberta was also honoured as a Best Western for a Better World Legacy Donor — $25,000 Contribution.

Alto Award Winners: Robin Cumine, APX and Fantasyland Hotel

Honourable Ricardo Miranda, Minister of Culture and Tourism; Robin Cumine; and APX Hotel Group's Steve Warme, marketing manager, Calgary Airport Authority (award sponsor).

Honourable Ricardo Miranda, Minister of Culture and Tourism; Robin Cumine; and APX Hotel Group's Steve Warme, marketing manager, Calgary Airport Authority (award sponsor).

Every year one member of Alberta’s tourism community is recognized for their exceptional contribution to the industry. On Oct. 24, Robin Cumine, vice-president of operations – APX Hotels Group, received the Travel Alberta Alto Ambassador Award, which was presented by the Honourable Ricardo Miranda, Minister of Culture and Tourism.

Honourable Ricardo Miranda, Minister of Culture and Tourism Colleen Terlecki, general manager, West Edmonton Mall Tanya Kroeker, managing director, ATB Financial (award sponsor).

Honourable Ricardo Miranda, Minister of Culture and Tourism Colleen Terlecki, general manager, West Edmonton Mall Tanya Kroeker, managing director, ATB Financial (award sponsor).

Fantasyland Hotel, West Edmonton Mall, won the Alto Award for Best Marketing Award under $10,000.  They won the award for their Fantasyland Hotel Flash Sale, beating out finalists: Sippin' Alberta Craft Beverage Trail, Alberta Culinary Tourism Alliance, Calgary; Things To Do In Okotoks!, Town of Okotoks, Okotoks.

Announcing Travelodge Award Winners

Travelodge Suites New Glasgow GM Allayna Munroe accepted the Hotel of the Year Award from vice-president, operations Trevor Hagel. (Interesting fact, Allayna was also nominated for GM of the Year.)

Travelodge Suites New Glasgow GM Allayna Munroe accepted the Hotel of the Year Award from vice-president, operations Trevor Hagel. (Interesting fact, Allayna was also nominated for GM of the Year.)

The awards were presented last month in Calgary at the MVP Awards Banquet during the Travelodge Canada 2017 Brand Conference.

Hotel of the Year:Travelodge Suites New Glasgow, Nova Scotia

General Manager of the Year: Naja El-Khoury – Travelodge Hotel Montreal Centre

Travelodge Hotel Montreal Centre GM Naja El-Khoury accepted the General Manager of the Year Award from Trevor Hagel. (Interesting fact, Naja’s hotel was also nominated for Top Wyndham Rewards Enrollments Awarrd.)

Travelodge Hotel Montreal Centre GM Naja El-Khoury accepted the General Manager of the Year Award from Trevor Hagel. (Interesting fact, Naja’s hotel was also nominated for Top Wyndham Rewards Enrollments Awarrd.)

Best Customer Service: Travelodge Sydney, Nova Scotia

Best Housekeeping: Travelodge Spruce Grove, Alberta

Wyndham Rewards Champion: Travelodge Hotel Niagara Falls by the Falls

Recognition of TripAdvisor Certificate of Excellence Recipients

  • Travelodge Fredericton, New Brunswick
  • Travelodge Suites Halifax Dartmouth, Nova Scotia
  • Travelodge Kapuskasing, Ontario
  • Thriftlodge Moose Jaw, Saskatchewan
  • Travelodge Hotel and Conference Centre Regina, Saskatchewan
  • Travelodge Suites Saint John, New Brunswick
  • Travelodge Spruce Grove, Alberta
  • Travelodge Strathmore, Alberta

Please click here if you’d like to check out the full list of award winners and nominees: http://www.travelodge.ca/brand-conference/2017-travelodge-award-nominees

RELATED ARTICLESMORE FROM AUTHOR